Data Usage and Tracking Policy
Effective Date: January 15, 2025
Understanding Our Tracking Technologies
At MentiqCognetra, we use various tracking technologies on mentiqcognetra.com to enhance your browsing experience and improve our IT services for API and integration testing. This policy explains how we collect and use data through these technologies.
We believe in transparency about data collection. This document outlines exactly what information we gather and how it helps us serve you better.
Our tracking systems help us understand which parts of our website are most useful to visitors, identify technical issues with our platform, and customize content based on user preferences. We also use this data to measure the effectiveness of our marketing efforts and improve our API testing services.
Types of Tracking Technologies We Use
Essential Cookies
These are necessary for our website to function properly. They enable basic features like page navigation, secure login access, and form submissions. Without these, our site cannot operate correctly.
Functional Cookies
These remember your preferences and choices to provide a more personalized experience. They store settings like language preferences, display options, and previously viewed content.
Analytical Tracking
We use these to understand how visitors interact with our website. They help us identify popular content, track user journeys, and discover areas where our site performance can be improved.
Marketing Pixels
These track visitors who arrive from advertising campaigns and help us measure the effectiveness of our promotional efforts. They also enable retargeting for relevant service offerings.
How We Enhance Your Experience
Our tracking technologies serve specific purposes that directly benefit your experience on our platform:
- Remembering your contact form information so you don't need to re-enter details
- Showing you relevant case studies based on your industry or technical interests
- Providing faster page loading by caching frequently accessed resources
- Offering customized service recommendations based on your browsing patterns
- Maintaining session continuity when you navigate between different sections
- Delivering technical documentation that matches your current project needs
For our API testing services, we also use tracking to monitor which integration guides are most helpful, allowing us to create better documentation and support materials for our clients in Vietnam and throughout Southeast Asia.
Data Collection and Storage Details
| Data Type | Purpose | Retention Period | User Control |
|---|---|---|---|
| Session Identifiers | Maintain login state and form progress | Session duration only | Cleared on browser close |
| Preference Settings | Remember customization choices | 12 months | Browser settings control |
| Usage Analytics | Site performance and content optimization | 24 months | Opt-out available |
| Marketing Data | Campaign effectiveness and retargeting | 6 months | Browser blocking enabled |
We regularly review and purge old tracking data according to these schedules. Data that's no longer needed for operational purposes is automatically deleted from our systems.
Managing Your Tracking Preferences
Browser Configuration Options
You have complete control over tracking technologies through your browser settings. Here's how to manage them in popular browsers:
Google Chrome
Settings → Privacy and Security → Cookies and other site data. Choose from various blocking levels or create custom rules for specific sites.
Mozilla Firefox
Settings → Privacy & Security → Enhanced Tracking Protection. Select Standard, Strict, or Custom protection levels.
Safari
Preferences → Privacy → Website tracking. Enable "Prevent cross-site tracking" and configure cookie blocking preferences.
Microsoft Edge
Settings → Privacy, search, and services → Tracking prevention. Choose between Basic, Balanced, or Strict tracking prevention.
Most modern browsers also offer private browsing modes that automatically block many tracking technologies. These modes don't save browsing history, cookies, or site data after you close the private window.
Third-Party Tracking Services
We work with several external services that may place their own tracking technologies on your device when you visit our site. These include:
- Web analytics providers who help us understand site performance and user behavior
- Advertising networks that enable targeted marketing for our IT services
- Customer support tools that track interaction history for better service
- Content delivery networks that optimize page loading speeds
Each third-party service operates under its own privacy policy. We carefully select partners who maintain high data protection standards.
You can review and opt out of many third-party tracking services through industry opt-out platforms or by adjusting your browser's privacy settings to block third-party cookies entirely.
Data Security and Protection
All tracking data collected through mentiqcognetra.com is protected using industry-standard security measures. We encrypt data transmission, use secure storage systems, and regularly audit our data handling procedures.
Our team follows strict access controls, ensuring that only authorized personnel can view aggregated analytics data. Individual tracking information is never accessed for personal identification purposes.
We also comply with applicable data protection regulations and maintain policies that respect user privacy rights. If you have concerns about how your data is being tracked or used, please contact us using the information provided below.
Policy Updates and Changes
We periodically review and update this tracking policy to reflect changes in our technology use, legal requirements, or business practices. When significant changes occur, we'll post the updated policy on this page with a new effective date.
We recommend checking this policy occasionally to stay informed about how we handle tracking data. Continued use of our website after policy updates constitutes acceptance of the revised terms.
For major changes that significantly impact data collection practices, we may provide additional notification through our website or direct communication to registered users.
Questions About Our Tracking Practices?
If you have questions about our data usage policy or need assistance with managing your tracking preferences, please contact us:
Email: contact@mentiqcognetra.com
Phone: +84366601844
Address: 34 Đinh Tiên Hoàng, Phường 1, Bảo Lộc, Lâm Đồng, Vietnam
Our team is available to help you understand your options and make informed decisions about data tracking on our website.